Frequently Asked Questions
Everything you need to know about your favorite performance apparel
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on each product page. Since our apparel is designed for high-intensity training, it typically offers a compression fit. If you are between sizes, we recommend sizing up for a more relaxed feel.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days to arrive after processing. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming competition or event.
Do you offer military or first responder discounts?
Yes, as a veteran-owned company, we are proud to offer a discount to military members, veterans, and first responders. You can verify your status through the GovX or ID.me link at checkout.
How should I care for my Born Primitive apparel to ensure longevity?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the moisture-wicking properties.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.