Returns & Exchanges
At Born Primitive, we stand behind the quality of our gear and want to ensure you have the perfect fit for your training. We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Choose Your Option
Select whether you would like an exchange for a different size, store credit for future use, or a refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then securely pack your items in the original packaging or a durable mailer.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once our warehouse receives and inspects the gear, your request will be processed within 5-7 business days.